Terms of Service

By accessing or using the services provided by Ironleaf Storage ("Ironleaf," "we," "our," or "us"), including any website, client portal, API, or backup service at ironleafstorage.ca, you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

If you do not agree to these Terms, do not access or use the Services.

Ironleaf Storage provides PIPEDA-compliant cloud backup, file storage, and data management services to both individual consumers and enterprise clients (the "Services"). Current offerings include:

• Encrypted cloud backup and file storage with configurable retention
• The Ironleaf client portal for file access, audit logging, and subscription management
• Enterprise storage tiers with custom capacity, recovery support, and dedicated backup scheduling
• Consumer storage tiers (Starter, Pro, Business) with fixed storage quotas

Some features listed on the website may be marked as "coming soon" and are not yet available. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.

You must be at least 18 years of age to create an account and use the Services. By registering, you represent that all information you provide is accurate and current.

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to your account. Ironleaf is not liable for any loss resulting from unauthorized use of your credentials.

Enterprise clients are provisioned accounts through Ironleaf directly. Consumer accounts are registered through the self-serve portal. Each account is for a single user or organization unless otherwise agreed in writing.

Ironleaf Storage offers subscription-based pricing on monthly and annual billing cycles. Current tiers are displayed on the pricing page at ironleafstorage.ca. All prices are in Canadian dollars (CAD) unless otherwise stated.

Subscriptions are billed via Stripe. By providing payment information, you authorize Ironleaf to charge the applicable subscription fee at the start of each billing period. Subscription fees are non-refundable except where required by applicable law.

If a payment fails, we will attempt to notify you by email. Continued non-payment may result in suspension or termination of your account and loss of access to stored data. You are responsible for ensuring your payment method remains valid.

We reserve the right to adjust pricing with at least 30 days' notice to existing subscribers. Your continued use of the Services after the effective date of a pricing change constitutes acceptance.

You retain full ownership of all data, files, and content you upload or store through the Services ("Your Data"). Ironleaf claims no intellectual property rights over Your Data.

By using the Services, you grant Ironleaf a limited, non-exclusive licence to store, process, and transmit Your Data solely as necessary to provide the Services. We do not use Your Data for advertising, analytics, model training, or any purpose other than operating the Services.

Our Privacy Policy, available at ironleafstorage.ca/privacy, governs how we collect and handle personal information. It is incorporated into these Terms by reference.

All primary storage infrastructure operated by Ironleaf Storage is physically located in Canada. Your Data is stored on Canadian servers and, unless you explicitly request otherwise, does not leave Canadian jurisdiction for primary storage purposes.

Ironleaf may use offsite disaster recovery replication to Canadian-region AWS S3 storage (ca-central-1, located in Montréal) for backup redundancy purposes only. This replicated data is encrypted at rest and in transit, and is not used as a primary read path.

This Canadian data residency commitment is a core feature of our Services and will not be changed without explicit written notice to all affected clients.

Ironleaf Storage operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Ontario, Canada.

We collect only the personal information necessary to provide the Services. You have the right to access, correct, and request deletion of your personal information held by Ironleaf. All access to stored files is logged in a tamper-evident audit trail, which you can review through the client portal.

To exercise your privacy rights or to report a suspected breach, contact our privacy officer at [email protected].

You agree not to use the Services to:

• Store, transmit, or distribute illegal content under Canadian federal or Ontario provincial law
• Upload malware, ransomware, or any malicious code
• Exceed your storage quota or circumvent usage limits
• Attempt to gain unauthorized access to other accounts, systems, or networks
• Resell or sublicense access to the Services without express written consent
• Use the Services in a manner that disrupts or degrades availability for other users

We reserve the right to suspend or terminate accounts found in violation of this policy, without prior notice where the violation poses an immediate risk to other users or infrastructure.

The Ironleaf Storage platform, brand, software, and all related intellectual property are owned by Ironleaf Storage and are protected under Canadian intellectual property law. Nothing in these Terms transfers ownership of Ironleaf's intellectual property to you.

You may not reproduce, redistribute, or create derivative works from any Ironleaf intellectual property without express written permission.

To the maximum extent permitted by applicable law, Ironleaf Storage's total liability to you for any claims arising under or related to these Terms or the Services shall not exceed the total fees you paid to Ironleaf in the twelve (12) months immediately preceding the event giving rise to the claim.

In no event shall Ironleaf be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or business interruption, even if Ironleaf has been advised of the possibility of such damages.

The Services are provided "as is" and "as available." Ironleaf makes no warranty, express or implied, regarding uptime, fitness for a particular purpose, or uninterrupted access. We strongly recommend that you maintain independent backups of critical data.

You agree to indemnify, defend, and hold harmless Ironleaf Storage and its personnel from and against any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from: (a) your use of the Services in violation of these Terms; (b) Your Data infringing or violating any third-party rights; or (c) your violation of any applicable law.

You may terminate your account at any time by contacting us at [email protected]. Upon termination, your access to the Services will cease and your stored data will be deleted within 30 days, unless a longer retention period is required by law or agreed in writing.

Ironleaf may suspend or terminate your account immediately for material breach of these Terms, non-payment, or where required by law. We will provide reasonable notice where circumstances permit.

Sections 5, 9, 10, 11, and 14 survive termination.

We may update these Terms from time to time. When we make material changes, we will notify you by email and update the effective date at the top of this page. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.

If you do not agree to the revised Terms, you must stop using the Services and may terminate your account before the effective date.

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising out of or related to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada. You irrevocably consent to that jurisdiction.

If you have any questions about these Terms, please contact us: